Support

 

Philly Coin Exchange Support

Welcome to the Philly Coin Exchange Support page! We're here to assist you with any questions or issues you may have while using our app. Below you'll find answers to common questions and details on how to get in touch with us for further assistance.

Frequently Asked Questions (FAQs)

1. What is Philly Coin Exchange?

Philly Coin Exchange is a vintage coin auction platform where users can create accounts, browse a selection of rare coins, and place bids. The highest bidder wins the coin when the auction ends.

2. How do I place a bid?

To place a bid, simply log in to your account, browse available auctions, and click the "Bid Now" button on any coin you're interested in. You'll be asked to confirm your bid amount before it's placed.

3. How do I know if I won an auction?

If you're the highest bidder when an auction ends, you'll receive a notification within the app and an email confirming your win. You can also check the status of your bids under the "Active Bids" section of your account.

4. How do I pay for my winning bid?

Once you win an auction, you will be prompted to complete the payment within the app. We accept various payment methods including credit cards and online payment options.

7. I’m having trouble with the app. What should I do?

If you’re experiencing issues with the app, try restarting it first. If the problem persists, please contact our support team using the information below.

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Contact Support

If you have any other questions or need further assistance, feel free to reach out to our support team at:

Email: phillycoinexpo@gmail.com

We're committed to responding to all inquiries as soon as possible.